Order Cancellation Policy

• Orders can be cancelled before they are shipped
• Once the order is dispatched, cancellation is not possible
• To cancel an order, contact us as soon as possible

How to Request Cancellation

• Email us at rootsbydurrani@gmail.com
• Call or WhatsApp us on 03281739585
• Share your order number for quick help

Important Notes

• Cash on delivery orders not cancelled before dispatch may be refused at delivery
• Repeated order refusals may result in future order restrictions
• Madhood reserves the right to accept or decline cancellation requests

Our Commitment

• We aim to process cancellations fairly and quickly
• Customer satisfaction is our priority